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Privacy Policy

Last updated: June 25, 2026

This Privacy Policy explains how Glass Bid Finder ("we", "us", or "our") collects, uses, and protects your personal data when you use Glass Bid Finder.

1. Data Controller

Glass Bid Finder is the data controller for personal data collected through the service. If you have questions about this policy, contact us at support@glassbidfinder.com.

2. Information We Collect

We collect the following categories of personal data:

  • Account information: Name, email address, and authentication credentials.
  • Profile information: Company name, role, and preferences you provide.
  • Usage data: Pages visited, features used, search queries, and saved opportunities.
  • Device/technical data: IP address, browser type, and device identifiers.
  • Support communications: Messages you send to our support team.

3. How We Use Your Data

We use personal data to:

  • Provide, maintain, and improve the service.
  • Process subscriptions and payments.
  • Send bid alerts and product updates.
  • Prevent fraud and ensure security.
  • Respond to support requests.
  • Analyze usage trends to improve features.

4. Legal Basis for Processing

We process personal data based on: (a) contract performance (to deliver the service you subscribed to); (b) legitimate interests (security, fraud prevention, product improvement); (c) consent (marketing emails, where required); and (d) legal obligations.

5. Data Sharing

We share data with the following categories of recipients:

  • Service providers: Hosting, analytics, and support tooling vendors.
  • Payment processor (Stripe): For secure payment processing, subscription management, and invoicing.
  • Professional advisers: Legal and accounting professionals when necessary.
  • Authorities: When required by law or to protect our rights.

6. Data Retention

We retain personal data for as long as your account is active or as needed to provide the service. After account deletion, we retain data for up to 90 days to comply with legal obligations, resolve disputes, and enforce agreements, after which it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict certain processing.
  • Request data portability.
  • Withdraw consent at any time (where processing is based on consent).

To exercise these rights, contact us at support@glassbidfinder.com. We will respond within one month.

8. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

9. Cookies and Analytics

We use essential cookies to operate the service and analytics cookies to understand usage. You can manage cookie preferences through your browser settings.

10. International Transfers

Your data may be transferred to and processed in the United States. We use appropriate safeguards, including standard contractual clauses where required, to protect your data during international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the service.

12. Contact

For privacy-related questions, contact us at support@glassbidfinder.com.